Case management and referral system in child protection
Provides the knowledge and tools to deliver child protection case management services, covering identification, assessment, documentation, and referral coordination across sectors. For child protection officers, caseworkers, and social workers.
About This Course
This module provides participants with the knowledge and tools to deliver or support child protection case management services in development and humanitarian settings. It covers the core principles, processes, and documentation requirements of case management, with an emphasis on safe identification, assessment, planning, and follow-up. The module also addresses the coordination and strengthening of referral systems to ensure children access appropriate services across sectors, while maintaining ethical standards and child-centred approaches.
Key Competencies Developed
Understanding the case management cycle and core steps
Applying guiding principles such as the best interests of the child, confidentiality, and participation
Documenting and assessing cases ethically and safely
Coordinating effective and context-relevant referrals across services
Strengthening accountability and service mapping within national or community-based systems
Professional Relevance
This module provides participants with the knowledge and tools to deliver or support child protection case management services in development and humanitarian settings. It covers the core principles, processes, and documentation requirements of case management, with an emphasis on safe identification, assessment, planning, and follow-up. The module also addresses the coordination and strengthening of referral systems to ensure children access appropriate services across sectors, while maintaining ethical standards and child-centred approaches.
